How do I know if the product I want to buy is in stock?
You can verify stock by contacting our sales team by email. If you place an order, and the product is not in stock, a sales team member will contact you by email with the delivery time.
What about shipping costs? Are they included in my order?
Shipping charge is a flat rate of $40 for the continental USA. Each additional item is $5. For the orders outside of USA please email our sales team.
How do I track my order?
When your order is shipped, we will email you an invoice with the tracking number. Just click on the tracking number to trace your order.
What are the payment terms?
We accept purchase orders, checks and major credit and debit cards that are issued by MasterCard, VISA, American Express, JCB and Discover.
When will my credit card be charged?
We will not charge your card until you order is ready to be shipped.
What if I need to return the item?
We accept product returns within 30 days of the original invoice date, subject of the terms outlined in our return policy.
RETURN POLICY
EMPAR Electronics accepts product returns subject to the terms outlined below and will replace the product or refund your money at your option. Contact a Sales Representative via email to request a Return Merchandise Authorization (RMA) number prior to returning the product.
• All returns must be made within 30 days of invoice date and be accompanied by a copy of the invoice and a brief explanation of the reason for the return.
• Return freight charge must be paid by the customer.
• Returned merchandise must be in original packaging and in resalable condition.
• Products returned due to customer error or non-delivery may be subject to a 15-25% restocking charge.
• Merchandise damaged due to misuse is not eligible for return or refund.
• Defective merchandise claims are subject to manufacturer testing. Merchandise that is determined to be defective is accepted for replacement, repair or refund.
TERMS & CONDITIONS OF USE
Welcome to emparelectronics.com. EMPAR Electronics provides services to you subject to the following conditions. If you visit or shop at emparelectronics.com, you accept these conditions. Please read them carefully.
TERMS OF SALE
PRICING
emparelectronics.com website product listings, specifications and pricing are subject to change without notice. Prices shown are in US Dollars and herein reflect the latest information available at the time. Prices charged will be those prevailing when an order is placed. Prices shown do not include any Federal or State taxes.
Where applicable, such taxes shall be billed as a separate item and paid by the customer. Orders are accepted with the understanding that such taxes will be added, as the law requires.
emparelectronics.com charges local sales tax, unless a sales tax exemption certificate is on file with EMPAR Electronics.
AVAILABILITY
Upon receiving your order, a sales representative from EMPAR Electronics will advise you via email of the delivery time for a product. Your credit or debit card will not be charged until your order ready to be shipped from our warehouse. You may request availability information prior to placing your by emailing us.
SHIPPING DOMESTIC ORDERS
Shipping charge is a flat rate of $40 for the continental USA. Each additional item is $5.
EMPAR Electronics does not ship to P.O. Boxes.
Upon shipping, an invoice will be emailed to you with a detail of all charges.
SHIPPING INTERNATIONAL ORDERS
All products purchased under these terms and conditions are subject to export control laws, restrictions, regulations and orders of the United States of America. The customer agrees to comply with all applicable export laws, restrictions and regulations of the United States or foreign agencies or authorities, and shall not export, or transfer for the purpose of re-export our product to any prohibited or embargoed country or to any denied, blocked or designated person or entity as mentioned in such U.S. or foreign law or regulation. The customer represents and warrants that it is not on the Denied Persons, Specially Designated Nationals or Debarred Persons list of the U.S. government and is not otherwise prohibited by law from purchasing the products or services hereunder. The customer shall be responsible to obtain any license to export, re-export or import as may be required and is responsible for any and all taxes and duties. All orders are Ex Works (EXW) origin and Title shall pass upon delivery to the carrier at point of shipment and thereafter, all risk of loss or damage shall be upon the customer. Customer is responsible for all local duty and taxes at country of import. If the order is refused or undeliverable, the customer will be liable for outbound and inbound freight (Freight x2), as well as a 20% restocking charge.
Our sales representative can help you to determine international fees and deliverability with your local government before placing an order to know these charges.
PRIVACY
Please review our Privacy Notice, which also governs your visit to emparelectronics.com, to understand our practices.
PROHIBITIONS
Products sold by EMPAR Electronics are not authorized or recommended for use other than specified in the manual of these products.
The customer assumes all risk and liability for opening and disassembling the box with magnets. All damages that may be incurred due to the misuse of the magnets or other components of the product are beyond liability of EMPAR Electronics.
PRODUCT LIABILITY
EMPAR Electronics’ sole obligation for products that prove to be defective within 30 days of purchase will be to provide a replacement or refund.
EMPAR Electronics gives no warranty.
In no event shall EMPAR Electronics’ liability exceeds the buyer’s purchase price.
FORCE MAJEURE:
EMPAR Electronics shall not be liable for loss or damage caused by any delay or failure to perform resulting in whole or in part from Acts of God, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war, risks, shortages, inability to procure or ship product or obtain permits and licenses, insolvency or other inability to perform by the manufacturer, delay in transportation, any other commercial impracticability and any other circumstances beyond the control of EMPAR Electronics in its business operations.
ELECTRONIC COMMUNICATIONS
When you visit emparlectronics.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
PRODUCT DESCRIPTIONS
EMPAR Electronics attempts to be as accurate as possible. If a product offered by EMPAR Electronics itself is not as described, your sole remedy is to return it in unused condition.
INTELLECTUAL PROPERTY RIGHTS
The products offered for sale by EMPAR Electronics may be subject to patent, trademark, copyright, design or other rights of third parties. EMPAR Electronics shall in no event whatsoever be responsible or liable in the event of any claim of infringement of any such rights.
DISPUTE RESOLUTION:
Actions by EMPAR Electronics for nonpayment by the customer for the purchase price of products sold by EMPAR Electronics, or for redress of other breaches by the customer of these terms and conditions of sale may be brought by EMPAR Electronics, at its option, before any U.S. or foreign judicial court of competent jurisdiction or at EMPAR Electronics’ option, disputes between EMPAR Electronics and the customer including all claims for non-performance by EMPAR Electronics, shall be finally settled by arbitration in Richmond, Virginia under the Commercial Rules of the American Arbitration Association, by a single arbitrator appointed in accordance with said Rules applying these Terms and Conditions of Sale and consistent provisions of the federal and state laws (except conflict of law rules) of the State of Virginia, U.S.A.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY EMPAR ELECTRONICS ON AN "AS IS" AND "AS AVAILABLE" BASIS. EMPAR ELECTRONICS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, EMPAR ELECTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EMPAR ELECTRONICS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM EMPAR ELECTRONICS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EMPAR ELECTRONICS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting emparelectronics.com , you agree that the laws of the State of Virginia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and EMPAR Electronics or its affiliates.